Frequently Asked Questions
What is the difference between Tea Party Rentals, Tea Party Packages, and Build Your Tea Party?
Tea Party Rentals: Choose individual items à la carte to fully customize your event based on your style, theme, and needs.
Tea Party Packages: Pre-designed collections that include everything needed for a coordinated and effortless tea party experience.
Build Your Tea Party: A guided selection experience where you can view and choose all available rental items for your event. Items are subject to availability and will be confirmed once your request is reviewed.
What service options do you offer?
We offer three convenient service options:
Drop-Off Service: We deliver your rental items to your event location. You'll handle the setup, styling, and breakdown, and we'll pick everything up from the designated location.
Pick-Up Service: Pick up your rental items from our designated location. You'll be responsible for transportation, setup, care, and returning the items after your event.
Full-Service Setup: We deliver, style, and set up your rentals based on your event plan, then return after your event to break everything down and pick everything up. Your selected service option determines who is responsible for transportation, setup, styling, breakdown, and handling of the rental items.
How much do you charge for cleaning?
A standard cleaning fee is included in all rental pricing. You don’t need to wash or clean any of the teaware—simply empty cups and plates, and we’ll take care of the rest.
How much do you charge for delivery?
Delivery is calculated at the current IRS mileage rate of $0.725 per mile (2026). This is based on round-trip travel from Gilbert, AZ to your venue, including delivery, setup, and pickup. Your exact delivery fee will be clearly outlined in your custom quote.
Do you offer food and tea, or do we need an outside catering company?
We do not provide food or tea, as Desert Tea Party Rentals does not hold a food license. However, we’re happy to recommend a few wonderful local small businesses or share ideas for store-bought options. Many of our clients also enjoy preparing their own menu — and we’re glad to guide you with recommendations for every aspect of your tea party.
What is your damage and return policy?
Rental items do not need to be washed or fully cleaned before return, but must be returned in the same condition received, allowing for normal event use.
Customers are responsible for any loss, theft, or damage during the rental period, including accidental damage, misuse, weather, or third-party actions.
Excessive damage, permanent staining, broken items, or missing pieces may result in additional cleaning, repair, or replacement charges.